1. Introduction
Welcome to DualShade Maze, developed and published by DualShade Interactive. We are firmly committed to respecting and protecting the personal privacy of our players. This Privacy Policy details our practices concerning the collection, storage, and processing of information when you download, install, and enjoy DualShade Maze on iOS and iPadOS devices.
By accessing or playing our game, you acknowledge that you have read and understood the terms of this Privacy Policy.
2. Information We Process
We believe in minimal data footprint and collect only information necessary to ensure game stability, verify milestone progression, and deliver customer assistance:
- Local Progress and Gameplay Records: Your puzzle solution steps, completed chamber records, authored levels, and audio/haptic preferences are stored securely on your local device storage.
- Device and Operational Diagnostics: Operating system version, device model, language locale, screen resolution, and crash log diagnostics to troubleshoot software errors.
- Attribution and Milestone Tokens: Anonymized advertising identifier (IDFA) where permitted under Apple's App Tracking Transparency framework, accompanied by campaign attribution signals to assess gameplay discovery sources.
3. Offline Gameplay and Network Capabilities
In parallel, the game maintains secure HTTPS communication channels for the following essential operational services:
- Dynamic service gateway configuration to ensure optimal network dispatching;
- Customer care ticket delivery and interactive rule support via the in-game help center;
- Verification of installation milestones and attribution analysis via certified third-party telemetry partners.
4. Third-Party Integrations & Telemetry
To measure acquisition efficiency and ensure game stability, we partner with industry-standard telemetry providers (such as Adjust GmbH). These partners process hashed device markers, IP addresses, and in-game milestone events in accordance with their respective security certifications.
DualShade Maze is a 100% ad-free game. We do not display third-party advertisements, integrate ad-serving network SDKs, or sell personal data to data brokers or advertising exchanges.
Third-party libraries embed dedicated Apple privacy manifests to declare their specific data categories, ensuring strict compliance with ITMS requirements and Apple developer program guidelines.
5. App Tracking Transparency (ATT)
In accordance with iOS 15+ standards, we prompt for user permission before collecting tracking identifiers. You retain absolute control over this choice and can modify your permission at any time in your iOS device settings under Settings > Privacy & Security > Tracking. Declining permission does not restrict access to any game chapters, puzzles, or creative editor features.
6. Children's Privacy (COPPA Compliance)
DualShade Maze is designed for general audiences and offers a peaceful, non-violent spatial logic experience rated 4+. We do not knowingly collect personal identifiable information from children under the age of 13. If you believe that any minor has provided identifiable data through our support channel, please notify our team via our support portal to ensure immediate deletion.
7. Data Security and Retention
We enforce administrative and technical safeguards to secure the transmission of telemetry and support requests. Data transmitted over network interfaces is encrypted using Transport Layer Security (TLS 1.2/1.3). Anonymized metrics are retained only for the duration necessary to satisfy diagnostic and analytical obligations.
8. Policy Amendments
We may periodically update this Privacy Policy to reflect enhancements in game features, legal frameworks, or third-party SDK revisions. Revised versions will take effect immediately upon being posted on this page with an updated effective date.
9. Inquiries & Customer Support
If you have any questions, feedback, or requests regarding this Privacy Policy or your data rights, please submit an inquiry directly through our dedicated online portal: